Strategic outsourcing services to optimize various businesses
ATM Monitoring Outsourcing
Overview of Service
At our ATM operation centers located throughout Japan, we use our ATM monitoring system to monitor ATMs for financial institutions’ on a 24/7 basis. When there is an incident at the ATMs, we would remotely recover the machine or request a security personnel to the site.
In addition, highly trained operators respond to customer inquiries via an intercom on behalf of the financial institutions.
Features and Effectiveness of Service
Reduced tasks relating to ATM management for financial institutions
Enhancing customer satisfaction through our professsional call center operators
Diversifying risks in case of large-scale system failures and disasters